General information

Our unwavering commitment to safeguarding your privacy is of paramount importance. As you engage with and utilize our Platform, you entrust us with your data, including personal information. This Privacy Policy has been formulated to outline our practices concerning your data. By carefully reviewing this Privacy Policy, you will gain insights into the data we collect, how it is utilized, and the rights you possess in relation to it. We urge you to dedicate some time to peruse this policy thoroughly, as its contents hold significant importance.

We kindly request that you acquaint yourself with our "Terms of Use," which are also accessible on the Platform. These terms function in conjunction with the Privacy Policy to provide you with a comprehensive understanding of your rights and responsibilities when interacting with our Platform. For the purpose of clarity and consistency, certain terms and expressions used within this Privacy Policy hold the same meanings as those stipulated in our "Terms of Use." It is advised that you refer to the "Terms of Use" section of our Platform to comprehend the context and definitions associated with these terms. This ensures a coherent interpretation across both documents and fosters a comprehensive understanding of your rights and obligations while utilizing our services.


Collection of Data

The scope of personal data we gather is contingent upon the nature of your engagement with us and the Platform. In concise terms, we procure the following personal data:

  • Email Address
  • First Name
  • Last Name
  • Phone number

Understanding How We Utilize Your Data: Our Data Processing Purposes

We process your personal data for a range of specific purposes, each designed to enhance your interaction with the Platform and uphold its security and functionality. These purposes encompass:

  • Registration and Sign-Up: Enabling you to establish a personalized user account or user profile on the Platform, facilitating seamless registration or sign-up processes;
  • Platform Access: Facilitating your effortless sign-in and utilization of the Platform's features and offerings;
  • Email Functions: Employing your data for purposes like email authentication, email transactions, and the delivery of email marketing communications;
  • Personalization: Adapting and personalizing your experience on the Platform based on your interactions and preferences;
  • Platform Security: Employing your data as part of our commitment to fortifying the security and integrity of the Platform, mitigating potential risks from suspicious activities;
  • Legal Compliance and Protection: Responding to legal requests, including subpoenas, and taking measures to prevent any potential harm to you or to us. This may involve evaluating the data we possess in order to formulate appropriate responses;
  • Customer Requests: Addressing and managing your inquiries, requests, and communications directed to us;
  • Legitimate Interaction: Engaging with you for a wide range of valid purposes and activities that contribute to the overall enhancement of our services;

Rest assured that your personal data is processed exclusively for these stipulated purposes, adhering to legal frameworks and your consent where applicable. We are committed to safeguarding the privacy of your data and maintaining transparency in its usage.


What Is the Legal Foundation for Processing Your Personal Data?

We engage in the processing of personal data based on the following principles:

  • Consent: When you have provided your explicit agreement for processing personal data to fulfill one or more specific purposes.
  • Contractual Obligations: Processing personal data becomes essential to execute an agreement with you and/or address any pre-contractual commitments.
  • Legal Mandates: Processing personal data becomes necessary to adhere to a legal obligation imposed on you.
  • Safeguarding Vital Interests: Processing personal data is essential to protect your vital interests or the vital interests of another natural person.
  • Public Interests: Processing personal data is linked to tasks carried out in the public interest or in the exercise of official authority vested in us.
  • Legitimate Interests: Processing personal data becomes imperative to fulfill our legitimate interests, a pursuit that upholds our core values.

It's important to note that, if needed, we are here to provide clarification on the precise legal basis applicable to specific processing. This includes discerning whether the provision of personal data is obligatory as per statutory or contractual stipulations, or if it's a requirement for the initiation of a contract.


Data Sharing

Our commitment to safeguarding your data extends to ensuring that your personal information is treated with the utmost care and responsibility. We want you to have a comprehensive understanding of when and why your data may be shared. Here are the circumstances under which we share and disclose your data:

  • Government Bodies and Courts: In compliance with applicable laws, we may share or disclose your data when legally required. This includes responding to governmental requests, court orders, subpoenas, and other legal processes. We prioritize security and legal obligations and may share data with public authorities when necessary.
  • Protecting Rights and Preventing Harm: We may share your data to investigate, prevent, or take action against potential policy violations, fraud, threats to safety, or other illegal activities. This aligns with our commitment to protecting individuals and preventing harm.
  • Business Transfers, Mergers, or Acquisitions: Should our business undergo a change, such as a merger, sale of assets, financing, or acquisition, we may share or transfer your data as part of these processes. However, this will be undertaken with your explicit written consent, ensuring that your data remains protected even in transitional periods.
  • Service Providers and Partners: To enhance your experience on the Platform, we may collaborate with trusted service providers, partners, affiliates or licensors. They may have access to certain data to facilitate their services. Rest assured, these entities are contractually bound to uphold the same level of data protection as us.
  • Consent-Driven Sharing: For any other purpose not covered above, we will seek your consent before sharing your data. This ensures that your personal information is only shared in situations you explicitly approve of.
  • Anonymized and Aggregated Data: We may share anonymized and aggregated data for research, analysis, and marketing purposes. Such data does not identify individuals and cannot be linked back to you.

We emphasize that your data privacy is paramount, and we take every precaution to maintain its confidentiality and security. Our data-sharing practices are guided by principles of data protection and respect for your choices regarding the sharing of your personal information. Your trust is at the core of everything we do.


Engagement of Third-Party Service Providers

In our commitment to deliver a seamless experience on the Platform, we collaborate with various Third-Party Service Providers who play integral roles in enhancing our services. These providers contribute to different aspects of the Platform's functionality, ensuring its reliability, security, and your satisfaction. Here are the Third-Party Service Providers we engage with, along with their respective roles:

  • Google Cloud Platform: As a hosting, database, and application server, Google Cloud Platform supports the robust infrastructure that powers our Platform's performance and responsiveness.
  • Stripe: Stripe is responsible for the secure and efficient processing of payments on the Platform, ensuring a smooth payment experience for our users.
  • Mailchimp: For effective marketing email communication, Mailchimp assists us in sending out informative and relevant communications to keep you updated.
  • SendGrid: SendGrid handles transactional email delivery, ensuring that important notifications, confirmations, and alerts reach you promptly and reliably.
  • Auth0: Auth0 provides authentication services, enabling secure and seamless user authentication, ensuring your privacy and data security.
  • Tawk.to: Tawk.to facilitates real-time customer support through live chat, ensuring that your queries and concerns are addressed promptly and effectively.

We value your privacy and the security of your data, which is why we choose to collaborate with reputable Third-Party Service Providers who align with our commitment to data protection. These providers adhere to strict data privacy and security standards, ensuring that your information remains confidential and protected. Please rest assured that your data is shared only to the extent necessary for the optimal functioning of the Platform and the enhancement of your user experience. Your trust is of paramount importance to us, and we continuously strive to ensure that your data is handled responsibly and securely throughout your interactions with the Platform.


Retention of Your Personal Data

Understanding the importance of convenience and continuity, we have designed the Platform to accommodate your ongoing and repeated use. As a result, we retain your data on an ongoing basis to ensure a seamless experience during your interactions with the Platform. This retention is primarily for your benefit, allowing you to access your information effortlessly.

However, your control over your data remains a priority for us. If, at any point, you choose not to have your data retained, we respect your decision. Simply reach out to us at support@dataformz.com, and we will promptly attend to your request.

In the event that you request data deletion, we will diligently work towards deleting most of your data. It's important to note that while we strive to accommodate your request, certain data elements may still be retained due to technical and legal considerations. For instance, interaction histories and specific records may be retained to meet legal obligations or ensure the integrity of our operations.

We remain committed to maintaining transparency and giving you full control over your data. Our data retention practices are designed with your interests in mind, while also adhering to applicable legal requirements.


Data Security and Protection Measures

Safeguarding your data is at the forefront of our commitment to your privacy. We have implemented rigorous measures to ensure that your data remains secure and protected throughout its lifecycle. Here's how we secure and protect your valuable information.

Comprehensive Safeguards: We employ a multi-layered approach to data security. This includes physical, electronic, and procedural safeguards that encompass the collection, storage, and disclosure of personal data. Our security protocols are designed to thwart unauthorized access, prevent data loss, mitigate misuse, and safeguard against alteration or destruction.

Robust Data Protection: The data you entrust to us is stored on our secure servers, housed within a protected environment. We have taken decisive steps to institute rigorous physical, technical, and organizational measures that fortify your data against inadvertent loss and unauthorized access, use, alteration, or disclosure.

Access Control: We restrict access to your personal data to individuals who genuinely require it for legitimate business purposes. This "need-to-know" basis ensures that only authorized employees or approved third parties can access your data, minimizing any potential risks.

Your Rights and Our Response: We value your peace of mind. If you ever have concerns about your data, you have the right to request access to the personal data we may hold or process on your behalf. Furthermore, you have the option to request that we cease using your personal data for direct marketing activities. While we take comprehensive measures to protect your data, it's important to acknowledge that complete internet security cannot be guaranteed. Transmitting data to and from our Platform is undertaken at your own risk. We encourage you to access the Platform within a secure environment to enhance the safety of your interactions.


Data Transfers and Cross-Border Protection

The security and privacy of your data extend beyond boundaries. Here's how we manage the transfer and protection of your data across different locations:

  • Global Data Processing: Your data is processed at our operational offices situated in the Province of Quebec, Canada. Additionally, data processing may occur at other locations where parties involved, including third-party service providers, are located. This global approach ensures that your data is processed efficiently to provide you with seamless service.
  • Cross-Border Dynamics: As part of this global approach, your data may be transferred to and maintained on devices situated outside your state, province, country, or other legal jurisdiction. It's important to note that data protection laws may differ from those within your jurisdiction. By consenting to this Privacy Policy and submitting your data, you acknowledge and agree to the cross-border transfer of your data. This transfer is in accordance with the terms outlined in this Privacy Policy.
  • Ensuring Security and Compliance: We are committed to the security of your data, regardless of its geographical location. To that end, we take all reasonable measures to ensure that your data is treated securely and in alignment with this Privacy Policy. No data transfer will occur to any organization or country without adequate controls in place, including stringent security measures. Our commitment is to maintain the confidentiality and integrity of your data across borders.

Engagement of Minor or Child

If you are classified as a minor or a child, as per the regulations of the jurisdiction, country, or territory in which you currently reside or hold domicile, and you are accessing or using the Platform, the following provisions are applicable to your participation:

  • Parental or Guardian Consent: Before accessing or utilizing the Platform, you confirm that you have obtained explicit permission from your parents or legal guardians. This authorization is not only for initial access but extends throughout your engagement with the Platform.
  • Supervised Interaction: You acknowledge and agree that your interaction with the Platform must be under the continuous supervision of your parents or legal guardians. This requirement ensures responsible and guided engagement within prescribed limits.
  • Age Requirement: It is crucial to understand that the Platform is intended for individuals who meet the legal age criteria outlined by their jurisdiction, country, or territory of residence or domicile. Only those who qualify as individuals of legal age, as defined in their specific legal context, are permitted to access and use the Platform.
  • Liability Disclaimer: We want to emphasize that we, as the Platform operators, are not responsible for verifying compliance with the parental or guardian oversight mentioned above. We trust that you will uphold these guidelines as outlined. Our reliance on your adherence is paramount to ensure a safe and responsible interaction with the Platform.

Do Not Track

For users from the State of California (USA), it's important to be aware that our current practices do not include recognition or response to Do Not Track signals. "Do Not Track" is a privacy preference that some users can activate in specific web browsers. Please take note of this when using our Platform.


Your Rights under the GDPR (General Data Protection Regulation) if you are a Citizen or Resident of the European Union

We hold your personal data privacy in high regard and are fully committed to supporting you in the exercise of your rights under the GDPR. As a citizen or resident of the European Union, you have specific rights guaranteed by this Privacy Policy and the law. These rights include:

  • Request Access to Your Personal Data: You have the right to access, update, or delete the personal data we have stored about you. Whenever feasible, you can directly access, update, or request the deletion of your personal data by contacting us. This also allows you to receive a copy of the personal data we hold pertaining to you.
  • Request Correction of Personal Data: If any of the data we hold about you is incomplete or inaccurate, you have the right to request that we correct it.
  • Object to Processing of Your Personal Data: You can object to the processing of your personal data if we rely on legitimate interests as the legal basis for processing and your particular situation leads you to object to our processing based on this ground. You also have the right to object to the processing of your personal data for direct marketing purposes.
  • Request Erasure of Your Personal Data: You can request the deletion or removal of your personal data when there's no valid reason for us to continue processing it.
  • Withdraw Your Consent: You have the right to withdraw your consent for us to use your personal data. However, keep in mind that withdrawing your consent might limit your ability to use our Platform or our ability to provide you with access to it.
  • Restriction of Processing: You have the right to request the restriction of processing of your personal data under certain circumstances. This might apply when you contest the accuracy of your data, the processing is unlawful, or you oppose erasure and request restriction instead.
  • Data Portability: You have the right to receive the personal data you provided to us in a structured, commonly used, and machine-readable format. You can also request us to transmit this data to another controller where technically feasible.
  • Automated Decision-Making and Profiling: You have the right not to be subject to a decision based solely on automated processing, including profiling, which produces legal effects concerning you or similarly significantly affects you. However, this right is not absolute and certain exceptions apply.
  • Lodge a Complaint: If you believe that your rights under the GDPR have been violated, you have the right to lodge a complaint with a supervisory authority. This authority is typically the data protection authority in the EU country of your habitual residence, place of work, or place of the alleged infringement.
  • Right to Object to Supervisory Authority: You have the right to an effective judicial remedy against a legally binding decision of a supervisory authority concerning you.
  • Please note that the applicability of these rights may vary depending on specific circumstances and legal requirements. Please feel free to reach out to us to exercise any of these rights or if you need further clarification on how they apply to you. We are here to assist you in ensuring the protection of your rights and the privacy of your personal data. If you have any questions or need further clarification, please don't hesitate to contact us.

How can you exercise your GDPR data protection rights?

You can put your rights of accessing, rectifying, canceling, and opposing into practice by getting in touch with us at support@dataformz.com. Kindly be aware that we might need to verify your identity before addressing such inquiries. Should you initiate a request, we will make every effort to promptly provide a response. You are entitled to lodge a complaint with a Data Protection Authority regarding the collection and usage of your personal data by us. For further information, especially if you are within the European Economic Area (EEA), please reach out to the local data protection authority in your region within the EEA.


Cookies

This Cookie Policy outlines how we use cookies, similar tracking technologies, and your choices regarding these technologies when you access or interact with our Platform. By using our Platform, you consent to the use of cookies and similar technologies as described in this policy.

What Are Cookies?

Cookies are small pieces of data that are stored on your device when you visit a website or use an application. They often include a unique identifier, which is sent back to the website's server each time your browser requests a page from that server. Cookies are widely used to enable website functionality, enhance user experience, and provide information to website owners for analysis and personalization.

Types of Cookies We Use:

  • Essential Cookies: These cookies are necessary for the basic functioning of our Platform. They enable features like account login, navigation, and access to secure areas of the website.
  • Analytical/Performance Cookies: These cookies allow us to collect information about how visitors use our Platform. We use this information to analyze and improve the performance of our Platform.
  • Functionality Cookies: These cookies enhance the user experience by remembering your preferences, such as language settings, and enable personalized features.

You have the option to manage cookies and other tracking technologies through your browser settings. You can choose to accept or decline cookies. However, please note that disabling cookies may impact your ability to fully utilize all features of our Platform.

We may allow third-party companies to use cookies on our Platform to collect similar information about your online activities. These companies may use the collected data to provide you with targeted advertisements.

We may update our Cookie Policy to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any changes will be effective upon posting the updated policy on our Platform.


Modifications to the Privacy Policy

We may revise and update this Privacy Policy periodically. The new version will be indicated by the "Last Updated and Effective Date" displayed at the outset of the Privacy Policy. Once posted on the Platform, the revised Privacy Policy will take effect immediately. We expect you to thoroughly review the updated Privacy Policy and only then proceed to use our Platform.

If changes are made to this Privacy Policy, a prominent pop-up notice or a visible banner will be prominently displayed on the Platform to inform you about the amendments to this policy. We anticipate that you will take the initiative to carefully read the provided notice, thus acquainting yourself with the revised policy.

In order to ensure a clear and legally compliant process, obtaining your explicit acknowledgement and consent to the updated policy is crucial. To facilitate this, you will have the option to express your consent through a written confirmation process. This process involves simply clicking on the designated "YES" or "NO" option.

By providing your written consent in this manner, you indicate your understanding of the modified policy and your agreement to adhere to its terms. Conversely, should you opt not to provide consent, you acknowledge that your use of the Platform may be impacted based on your decision.


Contact Us

If you have any inquiries or concerns pertaining to this Privacy Policy, please do not hesitate to reach out to us at support@dataformz.com.